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Showing results for tags 'no app connection'.
I posted a few day ago about my problem with the Amplifi 150... In a nutshell, when the update hit I was very impressed, so impressed I canceled my classified add to sell the Amplifi. Since the first night messing with the app & Amplifi I have not been able to reconnect with the Amplifi 150. Music streams just fine, but the Amplifi and the app will not connect to each other. Contacted customer support and the representative did not even take the time to read my full problem. He responded back, telling me to take steps that I had already taken. Had he read the full problem, he would of realized this because I clearly listed all the trouble shooting steps I had taken. In my response back I told him I had already tried his suggestion. His reply was to take it to an authorized service center. If my Amplifi 150 had been working for the past month, I probably wouldn't be so frustrated. I was about to sell the Amplfi when the update came out, after trying the updated app, I canceled my classified add and my faith in Line 6 was restored a little bit. However, after this problem and the response from Line 6, I'm at my wits end. This is the 2nd time that they suggested I take the Amplifi to a service center. The first time I was able to fix the problem myself after hours of trying different things, so I am not convinced that a service center is the answer. Am I the only one going through this!? Posted this rant on the forums in hopes that I will get some sort of response from Line 6 and maybe some feedback from other customers frustrated with recent issues. I am about to leave the Line 6 products for good because of the whole iOS 9 debacle and the issue I am having now. I have also had many other problems prior to this, so this is just the last straw for me. When the Amplifi works it is a genius product that I love and use daily in my teaching studio. Hopefully Line 6 can get this worked out and keep a customer!