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Thanks for viewing my Post. Heres my issue with as much detail as I can possibly Muster. I have started this specific thread because I am connected only to a MAC computer (compatible SierraOS) I DO NOT have a POD, or any other connected device and only seem to find threads with issues to connect to other devices or threads that get derailed / go nowhere. Trying very hard to be Patient as the Guitar plays like a Dream just doesn't Model ;) Here we Go: 1. I have a New JTV59 with the Included Battery, Charger and USB interface (VDI?) and accompanying "ethernet" cable, Pilots Handbook, Allan wrenches etc... 2. I have Charged the Battery Fully (Over twelve hours with slow red blink on charger) 3. I have 4 Green LEDs on the back that stay on for 3 seconds and disappear when the Battery is placed into the Guitar. 4. I have Sound working with Magnetic Pickups only (like any regular guitar would) through 1/4" jack 5. I have Monkey Recognizing the USB interface 6. I have Installed the Latest versions Monkey and Workbench HD (as monkey prompted me to) 6. I have the 1/4 inch Jack and VDI "Ethernet" Cable attached to the Guitar Despite attempting all the different suggestions on this Forum 1. I do not have any LEDs lighting under the Modeling or Alt-Tuning Knobs 2. The Four Green LEDs on the Back flash a few times when pressing the little Circular switch then turn off 3. Monkey Does not recognize the Guitar 4. WorkBench HD does not recognize the Guitar 5. USB interface Is Green (computer side) and Flashing Red (Guitar Side) 5. I do not hear any "Relay Click" when the 1/4" standard guitar cable is connected (With or Without VDI connected) 6. I have no Modeling sound whether through an amp connected to 1/4" I have tried adding pieces of Paper to the inside of the Modeling Knob (Which 1/100 times will "Click" when pressed down) I have tried Switching the "Tone Switch" to Position 3 and 5 with Modeling knob in position Custom 1 I have tried to wear the battery down a bit and reseat it numerous times. I have tried to check the internal Contacts of the Battery Case with a multimeter and see expected voltages being provided by the Battery. The three contacts from battery to case are firmly seated. I Have tried using a different "Ethernet" Cable (This is the last thing I've tried) I am in Mexico for two months and do not have the ability to simply return the Guitar for a replacement. Happy to provide any further information / Photos / Video!!! Truly Hoping someone on this Forum can help a Guy out! :D Much Appreciated :D