I really need your help with a mystery. I was getting ready for worship practice and had all my sounds programmed in and everything was fine. I use snapshots exclusively. When I got to the church I plugged in my Helix and powered it up and it sounded terrible. The sound in my monitor was really low and nothing sounded even close to how it sounded at my house. The sound seemed heavily compressed and the overdrives didn't sound overdriven at all. I had to have the sound guy turn me way up in my monitor and I had to turn the Helix volume up to 100% just to hear it and it still wasn't as loud as it normally is at 50% volume and a lower setting at the mixing board. At church I plug the Helix into a power strip which is plugged into an extension chord and then into a wall outlet.
At home I also plug into an outlet strip but it goes directly into the wall. There is no extension chord in the mix at home. That is the only difference. I've been playing this way at church with my Helix for the past 9 months and there hasn't been an issue.
After practice I came home and plugged in and everything sounded just like it did before I went to the church. I'm stumped?? Can an outlet strip possibly let enough power through to turn the Helix on but not enough for it to function properly? I play every Sunday and just can't play this weekend if it sounds like it did tonight. Why would it sound great at home - then not great at the church - then great again when I got home? I'm having a hard time believing it could be the Helix. Does anybody have any suggestions?