Can't save tunings on JTV-89F

[waxxman]

I'm totally new to JTV's so hopefully this is just a stupid user error....

 

I'm trying to create an open G tuning - DGDGBG.  But when I attempt to save the tuning in one of my Custom 2 slots, Workbench says that it has lost contact with the guitar and that I need to power cycle the guitar.  I just click on the refresh button in the software and try to write the changes again and I get the following error:

 

 

 

An exception was caught.

 

cmn.l6java.patch.L6PatchManager$DeviceNotConnectedException: null

App info: Variax Workbench 1.75 release - build 121 - Mon Jul  9 07:39:16 PDT 2012

Date: 11/17/14 12:36 PM

In thread: L6Thread - 'Sync Device - task' - started at line6editbase.app.L6EditorApp.StartDeviceTask - line -1

OS: Windows 8.1 (6.3 x86)

Java VM Version: 1.7.0_55

 

Stack trace:

 

cmn.l6java.patch.L6PatchManager$DeviceNotConnectedException

at cmn.l6java.patch.L6PatchManager.AcquireDevice(Unknown Source)

at cmn.l6java.patch.L6PatchManager.BeginSendPatchBlock_Sync(Unknown Source)

at cmn.l6java.patch.L6PatchManager.BeginPatchBlockSend(Unknown Source)

at cmn.l6java.patch.L6PatchManager.Synchronize(Unknown Source)

at cmn.l6java.patch.L6PatchManager.Synchronize_Write(Unknown Source)

at line6editbase.app.L6EditorApp$SyncDeviceTask.DoTask(Unknown Source)

at line6editbase.app.L6EditorApp$DeviceTask.Task(Unknown Source)

at cmn.l6java.core.L6MonitoredTask$TaskThread.Run(Unknown Source)

at cmn.l6java.core.L6Thread.run(Unknown Source)

 

 

Is this a flaky Windows 8.1 thing?  When I installed the software I allowed it to install Java.  The tunings were the main reason I bought this guitar.

 

Any ideas?  Thanks in advance.

[jandrio]

update 2 latest workbench hd + jtv firmware in order 2 avoid java runtime errors

 

Monkey Version 1.67

 

Flash v2.10

 

Workbench HD v2.10