Relay G30 kills wifi connexion

[stephwtd]

Hi all,

I'm currently using a Relay G30, it works well but kills any wifi connexion around.

Our sound engineer uses wifi to connect to his mixing desk and it doesn't work no more as soon as I turn the G30 on.

I tried to use my own ipad to adjust my in ear mix during gigs and the the wifi connexion drops out every time I use my G30.

 

I tried every frequency and both modes (RF1 and RF2).

 

Is there anything else I should try ?

Do you think upgrading to g50 could solve the problem ?

 

Thanks !

 

Steph from France

[dboomer]

I would expect you would be able to run in RF2 mode ... but you will have to co-ordinate channels.  If you put your wi-fi on channel 1 then you should be able to run on Line 6 channels 1-5 without difficulty.  This will depend on the quality of rf filtering with your router and might be a problem if your G30 transmitter is within 1-2m of the router.  You might run into trouble if there are other wi-fi channels running in the same venue and will have to test for it.

 

You could also switch your router to ch13 in Europe and then find Line 6 channels in RF1 mode.

 

Or to take care of it once and for all, you could switch your wi-fi for your mixer/iPad network to run 802.11n or a/c and run on 5G with the 2.4G turned off.  This should also make your wi-fi run twice as fast and likely also isolate you from other wi-fi in the room and from the audience.

[SPeace-ATL]

I'm  a Network Engineer trying to make our three 802.11G Wi-Fi networks coexist with the Relay G-30's that were just brought on stage and completely killed out networks today until we made the musicians turn off their Line6 gear....

 

You mentioned setting Wi-Fi to channel 1 and using G-30 channels 1-5.

 

This implies that the G-30 channels do not correspond in frequencies with the Wi-Fi channels with the same channel numbers.

 

Can you post the actual frequencies used in channels 1-6 and the actual frequency bandwidth being used?

 

If we can't make this work, the G-30s will all go back to the store...

 

 

[ArneLine6]

The channels do not correspond. How many channels of G30 are you using?

Can you use a 5gHz WIFI- this would avoid any potential conflict.

[SPeace-ATL]

The channels do not correspond. How many channels of G30 are you using?

Can you use a 5gHz WIFI- this would avoid any potential conflict.

 

Not any time soon...  We have thee Wi-Fi hotspots.   All three are 802.11G at this time.

 

This is a church.  One runs the iPhone clients to the sound board.  One is for the Staff and for the sound booth to bring in streaming media, and one is for public use.  The G30's shut down the first two services completely.  I'm not sure how the public Wi-Fi fared.  We didn't get around to testing that.

 

Some of the band members use older iPods that don't use the 5ghz range.

The staff may all have newer devices, so that one can probably be upgraded.

For the public wi-fi, well, there are lots of members still using the older devices to pull up the on-line bible verses.

 

We will try different Wi-Fi channels later this week to see if we can find a work around.

I believe we have four G30 devices.  

 

Are the channel frequencies a secret?  Why not post the frequencies and let us figure out what we can do?

 

It is looking more and more like we will just have to go another route to have wireless instruments.

 

[SPeace-ATL]

We can't upgrade everything to 5ghz any time soon, but some probably can.  We ave three different hot spots.  One is for the sound board, one for the staff and media crew, and one is for public use.

 

It seems that "N" is the most popular of the newest protocols, but I understand that it uses both the 2.4 and the 5.0 bands.  Knowing this is not encouraging...

[ArneLine6]

WiFi.tiff

 

In this document you find a compatibility chart.

 

"N" does not determine if you are using 5gHz. Check your routers setup to see if you can disable 2.4gHz. Otherwise if you follow the chart it should work for three channels of wifi.

[SPeace-ATL]

Excellent document!

 

This may save the day.  

Let's see what we can do with it.

[akd835]

Our church is using a ton of access points that auto select channels and auto load balance.  They are all managed in real time by a server.  I suspect that the line6 wireless and the access points aren't playing well together.  I'm experiencing very brief audio dropouts.  Since the line6 lights are not going out, I'm assuming that the transmitter and receiver are still working but have experienced interference.

[stephwtd]

Hi,

I tried to put my router to channel 13 and still have the same connexion problem. The router/ipad connexion has dropouts. Looking at the frequency chart, I would have thought G30 channels 3 or 5 would work well in RF2 mode but they don't. My router doesn't allow to switch to 5g.

The router is located not far away (2 to 3 meters, 6 to 9 feet) from my rig (where my G30 receiver is, and where I stand with G30 transmitter). Could it work better if I put more distance between the router and the G30 receiver ? G30 transmitter ? Both ?

Could it work better using Channel 1 on the router and channel 4 on the g30 in RF2 mode (even more distance between frequencies) (I will try this next week)?

Another question : how multiple carrier channels on the same G30 channel are used ? Does the g30 switch between them quite often or does it stick to one ?

 

Thank you.

[mecho_maxy]

If you are able to get into an admin panel on your wireless router for example something like a tp-link you will find 
wireless - advanced settings there you will find channel and or mode it will give you a choice under the mode drop down of 11bgn , 11b , 11bg , 11n only. I haven't experimented with all the settings but when i change the mode  from 11bgn to
11b the line6 g30 no longer knocks my wireless  internet connection out . I have done this with another router change the mode and had success , so my suggestion is find the mode setting on your router and change it until in works with the g30 .
Regards

[azfatboy]

If you are able to get into an admin panel on your wireless router for example something like a tp-link you will find 

wireless - advanced settings there you will find channel and or mode it will give you a choice under the mode drop down of 11bgn , 11b , 11bg , 11n only. I haven't experimented with all the settings but when i change the mode  from 11bgn to

11b the line6 g30 no longer knocks my wireless  internet connection out . I have done this with another router change the mode and had success , so my suggestion is find the mode setting on your router and change it until in works with the g30 .

Regards

 

Well, I know this is a zombie thread, but I am resurrecting it because I am experiencing this same problem with my new G30.  And I also had to respond to the above, because switching to 11b has got to be the *worst* possible advice.  802.11b is the oldest and SLOWEST of those three standards (b, g, and n).  Equally absurd is to "upgrade to a 5GHz router".  I have a 5GHz-capable router, and I use it.  But there are still gobs of new wireless devices that are 2.4GHz only, let alone everyone's existing stuff!  So folks that can go 5GHz-only are few.

 

I have downloaded the WiFi chart above, and will use that to try and find a compatible "channel".  I live in an older house, and rely heavily on WiFi to get internet connectivity to major parts of the house.  And like everyone else, we like us some NetFlix, so it needs to be relatively fast.  Assuming folks will just change/degrade their home internet to accommodate Line 6 is soooo backwards. If there is an unresolvable conflict between Line 6 and my home internet, it will not be the home internet that goes anywhere...