mindy-glow Posted October 9, 2015 Share Posted October 9, 2015 Hey guys, Since the remote app updates today I get the message 'device not connected' I've tried impairing the device, renown loading the app and a factory reset but nothing has worked. This is on an iPad 4th gen running the latest iOS. I have also tried it on an iPhone 6s with the same result. Can anybody help? Thank you Quote Link to comment Share on other sites More sharing options...
miguelamedina Posted May 19, 2016 Share Posted May 19, 2016 Mindy-glow, I had the exact same problem. The device was blueetooth connected but the app didn't sync. I solved it restoring the ipad from Itunes ( https://support.apple.com/en-us/HT201252 ). As soon as you restore it, install Firehawk App and try to make it work. Then you can restore the rest of your ipad information using a backup. Regards. Quote Link to comment Share on other sites More sharing options...
iant419 Posted May 27, 2016 Share Posted May 27, 2016 I had problems half the time getting my android s6 connected. Turns out I had the firehawk remote going in two seperate windows. This is the only app I've ever had would do that and it should probably be fixed. Quote Link to comment Share on other sites More sharing options...
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