lordalladin Posted October 27, 2015 Share Posted October 27, 2015 Can anyone give me a step by step guide for the updating of helix software on an IMac? Please include: 1) At what stage do you connect up the Helix? 2) How to back-up the Helix? 3) Any tips you may have. Thanks Quote Link to comment Share on other sites More sharing options...
cacibi Posted October 28, 2015 Share Posted October 28, 2015 1) I don't think it matters at what point you connect the USB to a computer. I usually hook it up before I start up the Helix 2) Connect Helix>Open Helix App>Export Bundle (or Setlist, or Preset; Bundle will back up all Setlists and Presets 3) Don't edit anything on the Helix or do anything else while it is backing up. For the time being, I would disconnect USB after the backup, before doing any editing or play through on the Helix. Seems like a lot of my crashes on the Helix have been while USB is connected. Quote Link to comment Share on other sites More sharing options...
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