jamesjcc Posted February 21, 2016 Share Posted February 21, 2016 as the pic shows, although i had logged on my account it says Invalid token, so i can't search tones online why is it and how to deal with it? Quote Link to comment Share on other sites More sharing options...
TriPPleX Posted February 21, 2016 Share Posted February 21, 2016 I don't see the picture you thought you posted, but I had that once on my android phone. I rebooted the phone, ran the Firehawk app and logged in, then everything worked. Hope it works for you. Quote Link to comment Share on other sites More sharing options...
jamesjcc Posted February 22, 2016 Author Share Posted February 22, 2016 I don't see the picture you thought you posted, but I had that once on my android phone. I rebooted the phone, ran the Firehawk app and logged in, then everything worked. Hope it works for you. Thx very much~ Quote Link to comment Share on other sites More sharing options...
jamesjcc Posted February 22, 2016 Author Share Posted February 22, 2016 I don't see the picture you thought you posted, but I had that once on my android phone. I rebooted the phone, ran the Firehawk app and logged in, then everything worked. Hope it works for you. I didn't reboot my android phone but I logged out then logged in again, it works ~ 1 Quote Link to comment Share on other sites More sharing options...
TriPPleX Posted February 22, 2016 Share Posted February 22, 2016 great. good to hear. I rebooted because I wasn't sure the app completely closed, but you got it working, all is well! Quote Link to comment Share on other sites More sharing options...
dscott1 Posted January 23, 2019 Share Posted January 23, 2019 I get this too but restarting doesnt fix it on my tablet any other ideas? Quote Link to comment Share on other sites More sharing options...
Kilrahi Posted January 23, 2019 Share Posted January 23, 2019 9 minutes ago, dscott1 said: I get this too but restarting doesnt fix it on my tablet any other ideas? The thing that always works for me is logging out of the app, closing it, restarting the app, and then logging back in. Quote Link to comment Share on other sites More sharing options...
herveperso Posted January 27, 2019 Share Posted January 27, 2019 hello there I have this strange problem: "oops ...invalid token" error, when searching tones or trying to publish tones. But no way to fix this : - the app does not propose to login again - I can't find any way to logout and login again ! - the app looks like I am already logged in (my account name appears on the top left under "FIREHAK Remote" - I already tried what you proposed: rebooted my phone, did not change anything (Huawei P10 lite on android last version available) Would pretty much appreciate help from Line6 or you guys ! Herve Quote Link to comment Share on other sites More sharing options...
Kilrahi Posted January 27, 2019 Share Posted January 27, 2019 7 hours ago, herveperso said: hello there I have this strange problem: "oops ...invalid token" error, when searching tones or trying to publish tones. But no way to fix this : - the app does not propose to login again - I can't find any way to logout and login again ! - the app looks like I am already logged in (my account name appears on the top left under "FIREHAK Remote" - I already tried what you proposed: rebooted my phone, did not change anything (Huawei P10 lite on android last version available) Would pretty much appreciate help from Line6 or you guys ! Herve Are you on android or IOS? Quote Link to comment Share on other sites More sharing options...
herveperso Posted January 27, 2019 Share Posted January 27, 2019 hi kilrahi my phone is Huawei P10 lite on android with the last version available Quote Link to comment Share on other sites More sharing options...
Kilrahi Posted January 27, 2019 Share Posted January 27, 2019 2 hours ago, herveperso said: hi kilrahi my phone is Huawei P10 lite on android with the last version available Okay, in the top left of the screen while logged into the app you should see a Firehawk logo. Touch that and it brings up a side menu with numerous choices. From top to bottom they are "My tones," "tone search," "Firehawk," "Editor," "Tuner," "Output," "Music Library," and then at the very bottom left an option that says "Settings." Touch the settings button. At the very top of the screen you should see a "Log Out" option. Log out, and then log back in to your account and see if that helps with the issue. 1 Quote Link to comment Share on other sites More sharing options...
garywt Posted February 15, 2019 Share Posted February 15, 2019 Hi all - I got here from the Amplifi forum. The Amplifi (all flavours) seem to have this same problem and it's fixed by logging out and logging back in again - that simple. No need to reset or anything else. I suspect you guy's have the same issue. Hope this helps. Would be a good idea to write to Line6 asking them for updates to fix this problem, its been around for years now and they haven't taken any corrective action. Quote Link to comment Share on other sites More sharing options...
SaroPolstra Posted May 14, 2019 Share Posted May 14, 2019 On 1/27/2019 at 11:49 PM, Kilrahi said: Okay, in the top left of the screen while logged into the app you should see a Firehawk logo. Touch that and it brings up a side menu with numerous choices. From top to bottom they are "My tones," "tone search," "Firehawk," "Editor," "Tuner," "Output," "Music Library," and then at the very bottom left an option that says "Settings." Touch the settings button. At the very top of the screen you should see a "Log Out" option. Log out, and then log back in to your account and see if that helps with the issue. Worked for me...Thx!! Quote Link to comment Share on other sites More sharing options...
josue-avalos Posted December 4, 2020 Share Posted December 4, 2020 Ami me sigue saliendo el mismo problema chicos lo apago lo encendi meti me cuenta reinicie nada José si hay alguna otra manera de bolber a disfrutar del pedal Quote Link to comment Share on other sites More sharing options...
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