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Unable to get Workbench connection.

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Could anyone advise me on the following please.

Am trying to use Workbench for the first time but when I open up the program, the top left hand corner shows "no connection" and whatever I do I can't seem to get the program to recognise my JTV/

My connections are as follows;

Interface connected to JTV and the other end to USB socket on my PC.

1/4" cable from JTV to amp.

Headphones into phone socket on amp.

I have tried removing both the Monkey and Workbench programs and re-installing them but that hasn't worked. I have also tried threatening my PC with violence but that hasn't worked either.

Any ideas ? Just one more thing, the interface has a continuous Green light on the USB end and a flashing Red light on the Variax end. I presume that in order for things to work I need a Green light on both ends of the interface.


Derek B

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That flashing red light should turn green when you plug the 1/4 inch guitar jack into the JTV. You will need to have a charged battery in the JTV and turn up the volume knob on the JTV to "turn on" the guitar. If you have a HD500(X), you can use that as your interface and you will not need the battery.

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