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No Helix 2.10 software after update


dannepop
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I have used the updater app and it installs the new firmware to my floor Helix but not the new editor.

It still says 2.01 in the about screen but it shows the firmware 2.10 in the top screen of the editor.

 

This means that I can´t edit the sounds from my computer.

I can see the patches but not any of the new add ons like the Pitch Echo and so on!

 

What is wrong?

 

Danne/

 

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I have used the updater app and it installs the new firmware to my floor Helix but not the new editor.

It still says 2.01 in the about screen but it shows the firmware 2.10 in the top screen of the editor.

 

This means that I can´t edit the sounds from my computer.

I can see the patches but not any of the new add ons like the Pitch Echo and so on!

 

What is wrong?

 

Danne/

 

You need to download the latest version of the Helix app, 2.10 from the Line6 downloads page. It may not be a bad idea to uninstall all your old Helix software from your PC first and then reinstall the latest Helix 2.10 app. It should install the latest Editor, Updater, and driver. The firmware on your Helix should be fine as it is. Hopefully you made backups before you upgraded the firmware so you can restore your old presets and IRs.

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