robiox Posted December 5, 2016 Share Posted December 5, 2016 Hello! I'm new on Helix (floor), just bought, updated to 2.10 and installed the helix editor. I've a problem with Editor, when I launch the app (I'm on Mac with 10.11.6 El Capitan OSX) I see only the presets panel (the left column of the app) and I can't see and edit the EDITOR panel (the center/right part of the app). See the attached file! Senza titolo.tiff Does anybody can solve this issue? Best Regards Bob - ProGuitarist Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted December 5, 2016 Share Posted December 5, 2016 Hello! I'm new on Helix (floor), just bought, updated to 2.10 and installed the helix editor. I've a problem with Editor, when I launch the app (I'm on Mac with 10.11.6 El Capitan OSX) I see only the presets panel (the left column of the app) and I can't see and edit the EDITOR panel (the center/right part of the app). See the attached file! Senza titolo.tiff Does anybody can solve this issue? Best Regards Bob - ProGuitarist Did you download the latest version of the Helix application, 2.10? This will install the latest version of the Editor, Updater, and driver. Quote Link to comment Share on other sites More sharing options...
robiox Posted December 5, 2016 Author Share Posted December 5, 2016 Did you download the latest version of the Helix application, 2.10? This will install the latest version of the Editor, Updater, and driver. It's specified in the title... I've installed the 2.10 version but the 1.04 does the same (I've used to backup at the beginning because my helix had 1.06.5 fw onboard) Quote Link to comment Share on other sites More sharing options...
zooey Posted December 5, 2016 Share Posted December 5, 2016 Try reinstalling the editor, it you haven't already. Uninstall the one you have first, just to be certain it really gets replaced. Quote Link to comment Share on other sites More sharing options...
robiox Posted December 5, 2016 Author Share Posted December 5, 2016 I've solved using Appzapper! This app uninstalls apps and relative files (like preferences and others). Then I've reinstalled the Editor and now the Editor Panel is appeared! B) Quote Link to comment Share on other sites More sharing options...
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