JimCaveCreek Posted January 10, 2017 Share Posted January 10, 2017 I was recently given a G10 believed to be non-working. The issue along with not passing sound to the amp is no halo on the reciever. It does knock both my laptop and iPad of the internet like a champ. The transmitter is fully charged and lights steady green, but no sound and no halo at all. Is it fixable or do I toss it? Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted January 10, 2017 Share Posted January 10, 2017 If there's no halo light on the receiver base, the base may not be getting any power. This could be a result of a broken USB power jack. This has been a reported problem with some of the earlier G10 base units. The unit is covered by a 1 year warranty, and it has not been out a full year yet. Thus, unless misused or subjected to abnormal abuse, it would be quite likely that Line 6 would replace it under the 1 year warranty. You may want to contact them directly to open a Support Ticket for the unit. Otherwise, you could attempt to open the unit and repair it. If you do not care to do either, I would be glad to take it off your hands, if you were otherwise going to toss it in the trash. Quote Link to comment Share on other sites More sharing options...
JimCaveCreek Posted January 11, 2017 Author Share Posted January 11, 2017 You nailed it! Thank you. I tried a different cable and that didn't do it so I tried plugging the cable into my phone and nada, so the Line6 a/c adaptor is bad. I plugged it into my iPad wall charger and instant Halo! It's charging now. Thank you again. Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted January 11, 2017 Share Posted January 11, 2017 Awesome! BTW, the AC power block should also be covered by the Line 6 1 year warranty. Fortunately, any standard USB charger or power block providing a standard USB 5.1v 1Ah will do the task. In fact, the actual current draw of the G10 Receiver base, regardless when charging the Transmitter or when receiving the transmitter's signal is much lower than the 1000mah rating of the charger. Thus, you will find that nearly any USB charger block or power source (even the ones from smartphones a few years back) should work fine. I would suggest you always take a look at the rating printed on the power block, as there are some that were included with earbuds, and such that are only rated at 350 mAh. That may be too low. ;) You should be good to go with a 500 mah or 750mah USB power block. Quote Link to comment Share on other sites More sharing options...
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