zooey Posted November 26, 2017 Share Posted November 26, 2017 It appears that if I'm on this one particular preset, a modified version of the factory Trainwreck patch, go to the previous preset and back using the footswitches, then hit the Amp button, my Helix locks up. It still processes audio, but the whole UI becomes unresponsive, footswitches too, and it loses contact with the editor. Happens every time I do that sequence of actions. Only way out that I've found is to reboot it. I've had that happen before several times, on several other firmware version, but not a lot, and I never had a repeatable set of actions like this to cause it. I tried the same thing with a different pair of patches, no problem. Odd, to say the least. 1 Quote Link to comment Share on other sites More sharing options...
MusicLaw Posted November 26, 2017 Share Posted November 26, 2017 Have you tried recreating the altered version of the Trainwrek Preset to see if the lockup still occurs? Does the lockup occur when the Helix is not connected to your computer? Quote Link to comment Share on other sites More sharing options...
zooey Posted November 26, 2017 Author Share Posted November 26, 2017 Reasonable things I haven't had a chance to try, and there are others. I just wanted to play guitar and check out the New Stuff, not do a Scientific Experiment. I do enough narrowing down of inexplicable behaviors at work... We'll see... Quote Link to comment Share on other sites More sharing options...
jeremyn Posted November 26, 2017 Share Posted November 26, 2017 Being able to reliably replicate a bug is 99% of the way to getting it fixed. Back up the 'bad' patch list if possible so Line 6 can try to replicate it too - if they don't already know about it. Quote Link to comment Share on other sites More sharing options...
mikegibbo52 Posted November 27, 2017 Share Posted November 27, 2017 I had a similar issues with some of the patches I downloaded from Custom Tone. I just deleted the patches and all back to normal now. Quote Link to comment Share on other sites More sharing options...
zooey Posted November 27, 2017 Author Share Posted November 27, 2017 Yeah, well, this is a patch of my own that I don't want to trash if I can help it. Last night I tried those steps again after editing the patch some more, no problem, but I didn't have HxEdit running. Didn't take the time to narrow down which of those things made the difference, will when I get a chance. Quote Link to comment Share on other sites More sharing options...
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