tlathbury Posted December 18, 2017 Share Posted December 18, 2017 Hello Would appreciate any guidance on this. I currently have Native 1.0 installed and running fine on Cubase 9 Pro. I saw there was an update to Helix 1.10. I have downloaded the file HelixNative1.10.dmg but I do not know how to install the upgrade. When I initially instralled Native the installer package handled everything. With this upgrade there does not seem to be any executable. Thanks in advance ! Quote Link to comment Share on other sites More sharing options...
Rewolf48 Posted December 18, 2017 Share Posted December 18, 2017 .dmg is an Apple Mac installer file - if your computer doesn't know what to do with it then you are running Windows and have downloaded the wrong file. I am not laughing because I managed to do exactly the same thing... Quote Link to comment Share on other sites More sharing options...
ADBrown Posted December 18, 2017 Share Posted December 18, 2017 Like Rewolf48 mentioned it sounds like it could be a Mac/Windows mix up and may require downloading the correct file for your operating system. The installer should work very much the same as it did for 1.0 Quote Link to comment Share on other sites More sharing options...
tlathbury Posted December 18, 2017 Author Share Posted December 18, 2017 Thank you both ! Will try to find the windows file tonight and download that. I don't remember that I had a choice on the download screen. Quote Link to comment Share on other sites More sharing options...
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