alexnasralla Posted July 3, 2018 Share Posted July 3, 2018 I have a POD xt that has the "Invalid Code Error 01" message. I want to reset to factory settings. However, I am encountering a few problems: 1) Monkey thinks the latest version of it is 1.77 but when I download the latest file (clicking the 1.77 link) guess what I get... the 1.75.... WTF? 2) I cannot download the factory preset bundle to try to reload it using this link because the webmaster or someone has not kept up the maintenance... link: https://line6.com/customtone/help/factorypresets.html How exactly should one go about this process without the right tools? Any suggestions? Is there someone from Line 6 in this forum that can be of help? Thanks Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 12, 2018 Author Share Posted July 12, 2018 Is anyone reading these? Can someone point me in the right direction? I was hoping SOMEONE would at least respond... Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 First make sure you are using the newest version of Monkey for your OS. Then install the latest driver, if Monkey has a problem seeing the PODxt then run the driver installer outside of Monkey. Assuming you get the current driver to install then flash the PODxt to the current FW which is 3.01. I can't remeber what the cutoff is, but you may need to update the FW past 1.x via the MIDI port with a MIDI to USB cable. Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 6 minutes ago, Triryche said: First make sure you are using the newest version of Monkey for your OS. Then install the latest driver, if Monkey has a problem seeing the PODxt then run the driver installer outside of Monkey. Assuming you get the current driver to install then flash the PODxt to the current FW which is 3.01. I can't remeber what the cutoff is, but you may need to update the FW past 1.x via the MIDI port with a MIDI to USB cable. Triryche, thank you for responding. I have tried your instructions, but no luck. I am connecting via MIDI like this: MacBook Pro --> Digi 003 Console MIDI In/Out --> PODxt In/Out Would this be a problem, since I am going through the 003 and not directly to the POD? Is it worth buying a USB-MIDI cable to try that instead? They are $10... worth it? Any other approach or hard reset that may work? Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 Just for clarification, you already tried a USB cable? Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 1 minute ago, Triryche said: Just for clarification, you already tried a USB cable? Yes, I tried the USB to USB cable without success. Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 Do you have access to a Windows maching to try USB? If you do get a MIDI to USB, made sure you get a decent one with a return policy. I've seen users report issues with some of the cheap ones. Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 I tried in a Windows 10 computer. I tried with a USB cable and received the following error the first time: PODxt update failed. HTTP 502 - Bad gateway. Try the update again, making sure the cables are still connected. The second time it stayed in an endless loop "Updating USB Firmware: Connecting to Line 6 Server..." USB firmware is 1.00, trying to update to 1.12. Flash Memory is displayed as "-" (not recognized or not applicable?) Is getting the MIDI to USB cable a sure solution? Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 16 minutes ago, alexnasralla said: The second time it stayed in an endless loop "Updating USB Firmware: Connecting to Line 6 Server..." This is a case where you would try the installer file outside of Monkey. Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 17 minutes ago, alexnasralla said: Is getting the MIDI to USB cable a sure solution? Unfortunately not, right now just trying going thru thre process of elimination. Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 25 minutes ago, Triryche said: This is a case where you would try the installer file outside of Monkey. Thanks for the tip. How do I go about doing this? I also bought a MIDI-USB cable (mio) 10 min ago to see if this can be fixed. Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 OK, update. Somewhat good news. Good: - the POD is not a brick, I got it to install the latest FW 3.01 using the USB-MIDI MIO cable. Bad (unresolve items): - the driver still shows "-", need to know how to install outside Monkey 4.2.7.6 - now that the optional add-ons are no longer managed in Monkey, I'm not sure how to load all the packs I had bought before (bass, collector classics, FX junkie) Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 Go to the downloads page. https://line6.com/software/ Run the License Manager to authorize your add-ons. Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 30 minutes ago, Triryche said: Go to the downloads page. https://line6.com/software/ Run the License Manager to authorize your add-ons. Right, but the license manager does not recognize the PODxt, any tips on how to have it recognized by the computer? Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 13, 2018 Share Posted July 13, 2018 Not a Mac guy, but maybe this applies to your situation. Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 2) the reason is probably because Monkey says there are no drivers installed (7.6.7 in my Mac or the respective one in the PC). How do I force install the drivers? I have tried several times, and reset the macbook/PC to get the drivers to stick and no luck. FYI - I am running 10.12.6 in Mac, but I have a Windows machine. What are the steps to manually install the PC drivers to make sure this works? Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 I just tried in the PC and I have the right driver (4.2.7.6) but the USB Firmware required (1.12) can't load. How do I do this manually? Quote Link to comment Share on other sites More sharing options...
alexnasralla Posted July 13, 2018 Author Share Posted July 13, 2018 When trying the license manager in PC I get an error: Programming purchases on hardware failed (Code 80003025) Transaction verification failed. Quote Link to comment Share on other sites More sharing options...
Triryche Posted July 16, 2018 Share Posted July 16, 2018 You could try different USB ports, in the meantime open a support ticket with Line6 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.