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Updating & Backing Up Presets...

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I had my Spider IV able to save and back up programs on a Windows 7 computer. I have to upgrade computers and download all the Line 6 online applications to the Windows 10 computer. My HD400 pedalboard is compatible and able to save programs to my computer. When I tried to attempt the same process with my Spider IV the amp and pedalboard and shortboard are all registered on the Line 6 website. But seems that its requiring a purchase receipt uploaded. I bought the amp at least 4 years ago and do not have the purchase receipt anymore. Is there another process to get the app to interface with my computer:

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You should be able to download Spider IV Edit with no issues, I just tried it.

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