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Helix Sample Rate over USB on macOS


stevenew
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I am trying to use my Helix as a aggregate audio device with a MOTU 624 on macOS Mojave 10.14.2, even with the latest Helix Mac driver I can only get it to work on 48K I cannot get it to work on 44.1k. I am using Cubase 9.5.41 and Digital Perfomer 9.52. Even if I try using the Helix on its own as my Mac audio device, when I go into Audio Midi setup the only Sample rate available is 48K.

 

Has anyone succeeded in using the Helix over USB on macOS at 44.1k?

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I have downloaded and installed the latest 1.0.5 macOS Helix driver but can only get it to work on 48K, if I set the aggregate Helix/MOTU sample rate to 44.1K in macOS Audio Midi setup and then launch Cubase, cubase gives an error message that the driver for Helix/MOTU is missing. If I set the sample rate to 48K in macOS Audio Midi setup Cubase launches OK and all works fine, if I try to change the sample rate to 44.1K in the Cubase project I get no sound. If I choose the aggregate device of the Helix and MOTU 624 and set the sample rate 48K everything works as it should, if I then try to change the sample rate within the Cubase project to 44.1K all the Helix in/out disappear and only the MOTU ones remain. 

 

If I just choose the Helix audio device I only have the option in macOS Audio/Midi setup for 48K.

 

I get similar problems in Digital Performer. Again it will only work at 48K.

 

I wonder if despite installing the Helix 1.0.5 driver twice, for some reason it is not using the driver but still running as class compliant?

 

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Problem solved: Security settings in Mojave were stopping the Helix driver loading: System Preferences/Security & Privacy/General, once I authorised this to load and rebooted the different Sample Rates were now available in macOS Audio/Midi Setup, 44.1K selected, launch Cubase and everything seems to be working as I expected. I can now load the Helix/MOTU aggregate device as 44.1K, 48K or 88.2K or 96K.

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Yes aggregating has to be at the same sampling rate, there is not really the option to do otherwise. I also clock from the MOTU and switch off Drift correction, this seems to result in less pops clicks.

 

I can certainly post the input and output latencies I get with Cubase in your linked thread. On my ageing 4.1 (flashed to5.1) Mac Pro only 44.1K and 48K are of any real practical use. If I was just recording audio then 96K would work but as I work with a lot of VI and sample libraries the CPU hit is too much.

Screenshot 2018-12-22 at 12.48.33.png

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Sorry wrong that was the screenshot!

 

Here is the correct one showing the aggregate device of the MOTU and Helix using the Line 6 Drivers.

 

The other thing to note that the latency for any sample rate is much higher using the Helix and MOTU as opposed to the MOTU on its own.

 

 

Screenshot 2018-12-22 at 13.00.11.png

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