robphilpott Posted May 4, 2019 Share Posted May 4, 2019 Hi I have Helix floor 2.70 and HX Edit 2.71. When I try to create a backup it fails towards the end of the preset stage and comes up with the following message "Badly formatted device - code 8214". I've tried closing everything and restarting with no luck. Any ideas?? Thanks Quote Link to comment Share on other sites More sharing options...
codamedia Posted May 4, 2019 Share Posted May 4, 2019 5 hours ago, robphilpott said: I have Helix floor 2.70 and HX Edit 2.71. That's your problem. You need to run the same versions of each. If you don't want to upgrade your Helix, downgrade your version of HX Edit. 1 Quote Link to comment Share on other sites More sharing options...
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