huzzam Posted July 26, 2019 Share Posted July 26, 2019 (edited) EDIT with SOLUTION: Before crashing, an application named QtWebEngineProcess starts bouncing in the dock, and never settles down, indicating that it's never successfully starting. I opened up System Preferences/Security, and saw that there was an unknown app from "Fumihiko Takayama" (I might have misremembered that name) that was blocked. I allowed it, and then the updated completed successfully. ORIGINAL POST: subject says it all. I can't update my HX Effects (currently at v 2.71) because every time I run Line 6 Updater (2.80), it starts the update and then crashes. I've tried normal online mode, as well as manually downloading the firmware and doing it offline. Both ways it crashes. Luckily the HX Effects still boots in 2.71 with no problems. HX Edit 2.80 still seems to work with the unit. I'm on a mac with Mojave 10.14.6, HX Effects connected directly by the factory supplied cable. I'm really excited to try the new stuff! can anyone help? Edited July 26, 2019 by huzzam i solved the problem myself Quote Link to comment Share on other sites More sharing options...
spikey Posted July 26, 2019 Share Posted July 26, 2019 Thanks for the info! If you can get or remember the specific name that helps too. Quote Link to comment Share on other sites More sharing options...
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