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tord79

installing new software Helix. updater can't find my unit

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Hi! trying to update my helix, followed the instructions, but when i try to use the line 6 updater it can't find my Helix floor unit. The HX edit works fine and is updated to 2.80. I use a Mac but the line 6 updater should been updated to the newest version while I updated HX edit. if I try to update Line 6 updater my Mac says it is only made for windows. Any ideas what I should do?

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Make sure you have HX Edit closed.

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I am having the same problem with my HX Stomp except that HX edit can't find my device either.

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