Helix LT volume issues

[viceandvirtue]

I have just received my helix LT in the mail today from reverb.com and attempted to plug it into my 6505 through the 4 cable method the same as ive been running on my pod hdpro and was met with the loudest feedback my amp has ever created. Upon further inspection ive found the volume knob on the HLT is not controlling the volume at all, and that the front face of my 6505 is still controlling the sound. But even the control it has over the sound is limited, and not working as it would normally. The patches aren't coming through sounding as they should either. I have tried changing the ins and outs of my helix and even changing the settings for the volume knob in the global controls and I have had no luck. I have even tried switching around my cables and even ruining guitar in and 1/4 out to my amp and still can't get the volume to work, or for it to sound like the patches rather than just the flat amp sound

[rd2rk]

Baby step method.

 

Set the 1/4" out to LINE. Set the BIG KNOB to 1/4".

With the Master on your 6505 all the way down and the BIG KNOB on the Helix all the way down, Connect the 1/4" Helix Out to the 6505 FX Return.

Start with a NEW PRESET.

With your guitar plugged into the Helix Guitar IN and the guitar volume up, strum while turning the BIG KNOB up. Hear anything? No? Is the BIG KNOB all the way up? Still nothing?

 

A) EXCELLENT! Your Helix is now at UNITY output.
Keep strumming while turning up the Master on the 6505. Hear it now? Yes?

With the 6505 Gain (pre) off, add an FX Loop Block and the cable from the HX FX Out to the 6505 guitar input. Strum while turning up the 6505 Gain knob. Got sound? Good!

You can crank the Master on the 6505 and turn down the BIG KNOB on the Helix till you get a reasonable level. Rock out!

 

If, however,

 

B) with the Master all the way down, you can hear your guitar as you turn up the BIG KNOB, that means that your Master on the 6505 is before the FX Loop, and will only be useful in full 4cm configuration. This would be very unusual, the master is usually post FX Loop.

 

If, after doing the above, you still have problems, I don't know what to tell you. My Egnater's Master is post FX Loop, and all is groovy.

Maybe somebody on here who has a 6505 can help.

 

Good Luck!