HX STOMP update error

[hjjzone]

HI，recently  I used my computer（WIN 7） to upgrade the HX STOMP

 

I didn't install  HXEDIT, but downloaded and successfully installed UPDATER and driver。After opening UPDATER, I did not enter the user name and password, but directly clicked OFFLINE

 

Then I loaded the flash memory file, and then clicked UPDATE to start the upgrade. After that, It  did not reach 100% progress, but  jumped to the picture below(11.png).

 

Then restart the computer, the Updater  is not working properly（22.png）, Then restart effect unit, the machine can not be started now, see picture 33.jpg。and updater is not working（the same as 22.png）

 

What should I do next？？thans alot

 

[hjjzone]

I am a Chinese user, low level of English. Please don't mind...

[Peter]

3 hours ago, hjjzone said:

HI，recently  I used my computer（WIN 7） to upgrade the HX STOMP

 

I didn't install  HXEDIT, but downloaded and successfully installed UPDATER and driver。After opening UPDATER, I did not enter the user name and password, but directly clicked OFFLINE

 

Then I loaded the flash memory file, and then clicked UPDATE to start the upgrade. After that, It  did not reach 100% progress, but  jumped to the picture below(11.png).

 

Then restart the computer, the Updater  is not working properly（22.png）, Then restart effect unit, the machine can not be started now, see picture 33.jpg。and updater is not working（the same as 22.png）

 

What should I do next？？thans alot

 

 

 

try powering on while holding the right arrow ">" This will put the unit into update mode and you can re-install the latest firmware from there

or try FS 2+3 for a factory restore