Digital-sound Posted February 1, 2020 Share Posted February 1, 2020 Hi, This must be a simple problem unique to me. Because I can’t find any info on it anywhere. I just purchased a HX Stomp. I then purchased a couple preset packs (definitely jumped the gun on that as I didn’t even have HX Edit installed). I now have HX Edit installed and working for me. But I cannot find anywhere how to download the preset packs I purchased. I have looked all over....I think. But nothing. I sure I am overlooking something obvious! I can see them in my purchases and there is an activation code there. But I can’t figure out how to get them. Thanks for the help. 1 Quote Link to comment Share on other sites More sharing options...
silverhead Posted February 1, 2020 Share Posted February 1, 2020 Click on the Support tab at the top of this page. The following page will show an Account Services section near the bottom of the page. Click on My Account. On the following page you will find a Helix Marketplace item in the Hardware and Sofware listing. Click on that to be able to download your purchases. 1 1 Quote Link to comment Share on other sites More sharing options...
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