Helix not booting up after finishing 2.82 update.

[Godisgood]

I jut updated my helix to the new 2.82 firware version, I followed the instructions step by step and was fully aware of the booting error yet after completing the update my helix don not finished booting up. I really hope someone can help me .

[datacommando]

17 hours ago, Godisgood said:

I jut updated my helix to the new 2.82 firware version, I followed the instructions step by step and was fully aware of the booting error yet after completing the update my helix don not finished booting up. I really hope someone can help me .

Hi,

 

I know that you have said you followed the instructions EXACTLY, but you didn’t mention if you also updated the new Factory Presets and Templates by holding down Footswitches 7&8 while powering up your Helix.

 

Here are some more Factory Reset options that you can try.

 

Reset Options

 

Helix Floor/LT

Button Combination	Description
2	LED light Fun
3 & 4	Test Mode
5 & 6	Global reset
7 & 8	Reset setlists to factory, Keep IRs
8 & 9	Reset setlists to factory, Clear IRs
9 & 10	Reset setlists to factory, Global reset, Clear IRs
10 & 11	Upgrades existing presets to latest format
11 & 12	Clear current preset
5 & 12	Clear setlists, clear IRs, Return system settings to default
6 & 12	Safe boot mode

To use Reset Options:

• Power off the Helix
• Hold the desired button combination
• Power on the Helix
• Release the button combination

Please note: Buttons are numbered from top left to bottom right.

 

NOTE: Ensure your custom presets are backed up before attempting a reset!