jon_bondy Posted March 21, 2020 Share Posted March 21, 2020 I know that this is not the right place, but I cannot figure out a better place. There does not appear to be a forum for either software or web site problems or the Relay products. Line 6 wants me to upgrade the firmware in my Relay G10, but in order to do that, I need to install the latest Updater. When I try to download the Updater, I get a DMG file, which is useless on a Windows PC. I am never given a choice of whether I want an EXE or a DMG. How does one acquire the Updater 1.19 update on a Windows PC? Quote Link to comment Share on other sites More sharing options...
jon_bondy Posted March 21, 2020 Author Share Posted March 21, 2020 I figured it out. The web UI is horrible. The Windows file is there, you just have to dig for it 1 Quote Link to comment Share on other sites More sharing options...
dogzilla Posted June 30, 2020 Share Posted June 30, 2020 So where is the windows file? Quote Link to comment Share on other sites More sharing options...
jon_bondy Posted July 2, 2020 Author Share Posted July 2, 2020 I followed the instructions, and it was there this time. It's been a few months: maybe the web site has been updated. Quote Link to comment Share on other sites More sharing options...
LineUp418 Posted November 27, 2022 Share Posted November 27, 2022 I downloaded the free testfile for the Metallurgy for Windows10, but it came as a Mac DMG-file. I can't open that. So you seem to prefer Mac-users. And so it is goodby for me... Sorry, as I have used Line6-hardgear products and liked them for more than 15 years. Best, / Mikael Quote Link to comment Share on other sites More sharing options...
phil_m Posted November 29, 2022 Share Posted November 29, 2022 On 11/27/2022 at 3:22 PM, LineUp418 said: I downloaded the free testfile for the Metallurgy for Windows10, but it came as a Mac DMG-file. I can't open that. So you seem to prefer Mac-users. And so it is goodby for me... Sorry, as I have used Line6-hardgear products and liked them for more than 15 years. Best, / Mikael Hi there - you just need to download the installation file for Windows… I’m a bit confused as to how you downloaded the .dmg file, but there is separate .exe file as well. Quote Link to comment Share on other sites More sharing options...
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