Monkey update issue Windows10

[carrolljeffrey]

Installed Monkey and it went through its update process. I got to 1.77 and when it loads it tells me on the top of the window "There are no updates" but it wants me to install 1.72. 

I've uninstalled it a few times and tried different approaches and get the same result. I've gone from .72 through 74,76,77. Currently I'm sitting on 1.74 again and its telling me to reinstall 1.72. If I allow it to update it just runs back into a cycle to 1.72 and each time updates back up to 1.77 where it comes to a halt. I did notice the 1.77 installer didn't run a smooth as the others. 

I cant do anything else in the program.

Sometimes if I choose to update, it will launch the installer. Other times it errors with "Unable to launch installer" and sends me to the line6 download page where it says nothing available. 

It sees the amp through the midi connection. 

I opened a ticket, but was curious if anyone came across this. 

 

Setup: 

Windows 10, all current updates. 

USB Uno Midi

VettaII Combo

 

Online profile is completed, license manager is good. 

[phil_m]

What are you trying to do with Monkey?

[carrolljeffrey]

I was trying to setup a vetta ii amp with the usb connection. Unless I'm wrong I believed that you needed monkey to install other programs to communicate with the amp. 

[phil_m]

20 hours ago, carrolljeffrey said:

I was trying to setup a vetta ii amp with the usb connection. Unless I'm wrong I believed that you needed monkey to install other programs to communicate with the amp. 

You only really need Monkey for firmware updates for the products it supports. As far as the other software, you can download and install it outside of Monkey. I mean, the Vetta II is so old at this point, that there haven’t been any updates related to it in quite awhile. The audio driver is probably the last thing that was updated. Once you have the driver, you should be able to download and install Line 6 Edit, and you should be good to go.