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HX Stomp USB Failure!


charlielunn95
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Recently my HX Stomp no longer connects to my Macbook Pro (2015). 

Today I installed appropriate drivers, performed a factory reset, tried various cables and also tried a different laptop but with no connection. 

HX Edit no longer finds the device and neither do my DAWs or the Mac settings. 

So unfortunately, I have found no work around and wondered if anyone else has had a similar experience or has a workaround? 

As I use the HX Stomp as my main Audio Interface for my home-studio I am very disappointed and frustrated! 

Any help would be appreciated fellow Line 6 users :) 

 

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10 hours ago, charlielunn95 said:

Recently my HX Stomp no longer connects to my Macbook Pro (2015). 

Today I installed appropriate drivers, performed a factory reset, tried various cables and also tried a different laptop but with no connection. 

HX Edit no longer finds the device and neither do my DAWs or the Mac settings. 

So unfortunately, I have found no work around and wondered if anyone else has had a similar experience or has a workaround? 

As I use the HX Stomp as my main Audio Interface for my home-studio I am very disappointed and frustrated! 

Any help would be appreciated fellow Line 6 users :) 

 


Hi,

 

It’s a little vague - going to need more info if you expect assistance, especially with USB voodoo.

 

  1. What version of the OS is the MBP 2015 running?
  2. What revision of the HX Firmware is currently installed on your HX Stomp?
  3. ”My HX Stomp no longer connects to my Macbook Pro”, and  “HX Edit no longer finds the device and neither do my DAWs or the Mac settings” - This indicates that it did previously, so what exactly changed and why?
  4. Are your HX Edit and the Firmware both on the latest versions? If not the revision numbers must match, unless they are HX Edit 3.10 and Firmware 3.11
  5. “I installed appropriate drivers” - which drivers did you install, and why?

 

“Any help would be appreciated” - you need to help us to help you - but as it is way past midnight where I am, someone else might pick this up before I get back.

 

Hope this helps/makes sense.

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