POD Go - v1.22 Need to set volume and pedal ON at power up to get sound output?

[jtashiro]

I'm experiencing an issue after upgrading to 1.22.  When I power ON the POD GO with the volume knob and pedal set to off position, that when I turn up volume and open the pedal to full there is still no sound output of the main or amp outs.  I need to leave the volume knob and open the pedal to full and switch on/off repeatedly until I get sound.   Are others seeing this as well?   I'm past my Amazon return window and this is my second unit - first unit arrived bricked ... ugh.

 

[usedbyanr]

I just tried your scenario and I don't have that issue. Does it happen on more than one preset? I reported a bug where the unit stops producing sound if left on for a number of hours without using it. I would pick up the guitar in the morning after leaving it on overnight and nothing until I changed the preset or power cycled. I reported it to Line6 with the preset and instructions for reproducing. They told me it shouldn't happen and to send it for repair at my shipping cost or talk to my dealer about a return/replacement. I was just outside the Amazon return window. I called Amazon and the support person told me to ask the seller for a replacement and if they didn't want to then they would take care of it. They wanted me to ask first because all of the communications with a seller are documented through Amazon. The seller took it back by sending me a prepaid label and refunded the cost the day after the tracking showed it was on the way. They asked me to purchase another unit from Amazon rather than sending me a new unit because all of their stock is at the Amazon warehouse. It turns out that there seems to be a bug in the Mandarin 80 amp. I can reproduce it with the new unit.

 

A factory reset can't hurt if you haven't tried that.

Edited June 17, 2021 by usedbyanr
Added factory reset comment.