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No sound from Rhett's Amp v2.0


Michael430
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Recently purchased Rhett's Amp V2.0 for my Line6 Helix floor. After importing the presets there wasn't any sound .  Purchased other presets from the Marketplace this past week and those are working great.  Running a iMac with Big Sur and HX Edit is 3.11.  This is the only issue with an otherwise great product.  Any advice would be appreciated

 

 

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3 hours ago, Michael430 said:

Any advice would be appreciated


Hi,

 

This is from the Marketplace page for that product - under the “Support” tab.

 

For support questions regarding Marketplace purchases, software downloads, and general usage of Line 6 hardware and software products, please contact Line 6 customer service.

For technical support questions about setup and usage of preset and impulse response files, please contact Rhett Shull at https://www.rhettshull.com/.

 

Probably better to check with those contacts.

 

Hope this helps/makes sense.

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