magnoliafan Posted November 16, 2021 Share Posted November 16, 2021 Hi all, I am trying to download the HD500 Edit software for Windows 10 from Line6 site using the following URL: https://line6.com/data/r/0a020a3ff6a661934b747db6f/application/octet-stream/POD HD500 Edit v2.27 Installer.exe However, I keep getting the error "The requested URL /data was not found on this server." I get this for every Windows HD 500 Edit version I tried. None of them are working. Any tips, tricks, or alternate sources? Thanks! Quote Link to comment Share on other sites More sharing options...
hurghanico Posted November 16, 2021 Share Posted November 16, 2021 You shouldn't use the link posted by you above, it doesn't work, you should instead go to the DOWNLOAD section of this website, then by using the dedicated menus select: the POD HD500 as hardware, the HD500 Edit as software, and Windows 10 as OS, and then use the given link to download the installer you need. You could also install and use the Monkey app to automatically recognize and install all the softwares useful for your device. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
magnoliafan Posted November 17, 2021 Author Share Posted November 17, 2021 That doesn't work either - the link I posted is what the ACCEPT AND DOWNLOAD button tries to open. I click GET DOWNLOAD: I am taken to this screen, where I click ACCEPT AND DOWNLOAD: Which in turn brings me to this: Quote Link to comment Share on other sites More sharing options...
magnoliafan Posted November 17, 2021 Author Share Posted November 17, 2021 I also cannot download any Windows version of Monkey, I get the same "not found on this server" error. But all the Mac versions will download for me! Quote Link to comment Share on other sites More sharing options...
hurghanico Posted November 17, 2021 Share Posted November 17, 2021 2 hours ago, magnoliafan said: I also cannot download any Windows version of Monkey, I get the same "not found on this server" error. But all the Mac versions will download for me! Il you read it the solution is clearly written in the 2nd pic you posted in your previous reply. You have to disable the smart screen feature in your browser to be able to download from the Line6 servers. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
magnoliafan Posted November 18, 2021 Author Share Posted November 18, 2021 I'm not using Edge or IE, I'm using Chrome which doesn't have that feature. I did try it in Edge with Smart Screen disabled, and it still didn't work. Quote Link to comment Share on other sites More sharing options...
magnoliafan Posted November 18, 2021 Author Share Posted November 18, 2021 I installed Firefox browser, and it actually let me download the files. What a pain in the butt. Quote Link to comment Share on other sites More sharing options...
hurghanico Posted November 18, 2021 Share Posted November 18, 2021 17 hours ago, magnoliafan said: I installed Firefox browser, and it actually let me download the files. What a pain in the butt. Yes it is a PITA!.. I understand your annoyance .. so it seems that the problem depends on which browser is used .. I have been using firefox for many years and I have never had the problem downloading from Line6.. well at least you have found the solution to your problem _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
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