chrishomer Posted December 27, 2021 Share Posted December 27, 2021 my podhd500 stopped working ... it's in that damn infinite boot loop .. I can't reset and the monkey sees it connected and it only gives message 80002006 and doesn't login to be able to work inside the pedalboard and even removing and reinstalling the problem Follow !!! I don't know what else to do!! Quote Link to comment Share on other sites More sharing options...
hurghanico Posted December 27, 2021 Share Posted December 27, 2021 If your POD USB port is not damaged you can try the following firmware flashing procedure in safe mode: disconnect everything from the device connect the power cable while pressing the nav down button (the LCD screen will say "update flash") connect the USB cable (the device will be recognized by the computer if the USB port is ok) run the Line 6 Monkey program (the device should be detected by the program) select "flash memory" and "re-install latest version" when done restart your POD if the above procedure worked ok to solve the boot loop issue, don't forget to do also a global reset and finally the pedal calibration Notice that if the USB port is broken the above procedure won't work, and the port needs to be replaced. At times also a faulty power supply or a bad VDI cable connecting the POD to a Variax could be culprits of the boot loop issue. Also corrupted presets/patches could cause problems. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
chrishomer Posted December 28, 2021 Author Share Posted December 28, 2021 Hi bro , my problem is connect monkey in account Line6 ... my pod hd500 usb works, but error 80002006 is connect monkey app !!! Quote Link to comment Share on other sites More sharing options...
pianoguyy Posted December 28, 2021 Share Posted December 28, 2021 2 hours ago, chrishomer said: Hi bro , my problem is connect monkey in account Line6 ... my pod hd500 usb works, but error 80002006 is connect monkey app !!! He's not wrong. He was just talking about something different because you mistakenly said you were stuck in the boot loop. So, instead of fixing the pod, we need to fix your computer... Tell us what Windows you have. And, most importantly, tell us if you had this stuff working ever and when the problem started. Quote Link to comment Share on other sites More sharing options...
chrishomer Posted December 28, 2021 Author Share Posted December 28, 2021 48 minutes ago, pianoguyy said: Ele não está errado. Ele estava falando sobre algo diferente porque você erroneamente disse que estava preso no loop de inicialização. Então, em vez de consertar o pod, precisamos consertar seu computador ... Diga-nos qual é o seu Windows. E, o mais importante, diga-nos se você já fez isso e quando o problema começou. hi man !!! here have 2 podhd500 same model ... my podhd500 work only podedit !!!! other podhd500 my parent only loop line 6 screen no install drivers .. boths podhd500 ... monkey /license manager no connect my account win 10 64bits same error 80002006 see image post .... i need fix this error !!!! when monkey works i try flash update podhd500 loop screen !!! see this problem in video !!!! Quote Link to comment Share on other sites More sharing options...
hurghanico Posted December 28, 2021 Share Posted December 28, 2021 A few other times it has happened to some users that the monkey app was unable to complete the login to the server. It's only an occasional problem that is solved by Line6 sooner or later. You can try uninstalling and reinstalling the monkey application, or installing an older version, perhaps it solves the issue. Or if you need only to reflash the firmware you can use the monkey (even without being logged in) and choose the offline mode for updating it. To do this, however, you must first manually download the firmware file corresponding to the model of your device from this website, and then install it by choosing "update from file" from the monkey application. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
chrishomer Posted December 29, 2021 Author Share Posted December 29, 2021 13 hours ago, hurghanico said: A few other times it has happened to some users that the monkey app was unable to complete the login to the server. It's only an occasional problem that is solved by Line6 sooner or later. You can try uninstalling and reinstalling the monkey application, or installing an older version, perhaps it solves the issue. Or if you need only to reflash the firmware you can use the monkey (even without being logged in) and choose the offline mode for updating it. To do this, however, you must first manually download the firmware file corresponding to the model of your device from this website, and then install it by choosing "update from file" from the monkey application. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips hi bro .. thx again but but no works monkey old version too same error and see pic ... connect usb but monkey still problems Quote Link to comment Share on other sites More sharing options...
hurghanico Posted December 29, 2021 Share Posted December 29, 2021 5 hours ago, chrishomer said: hi bro .. thx again but but no works monkey old version too same error and see pic ... connect usb but monkey still problems From what I see in your pic monkey cannot connect with the Line6 server but it is succesfully connected via USB to your POD so if you have manually downloaded the firmware file (from the DOWNLOAD section of this website) as I suggested in my previous post you should be able to install it in the POD without problems (you dont't necessarily need to be logged in from within the app for this specific operation in offline mode). All you have to do is click and highlight where "flash memory" is written (see my previous pic, please notice that I'm not logged in over there), after which the "update from file" button will appear, press it, find your previously downloaded file, and wait for the procedure to finish. _______________________________________________________________________________________________________________________________________________________________________ All about POD HD500/X help and useful tips Quote Link to comment Share on other sites More sharing options...
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