mahany93 Posted July 3, 2022 Share Posted July 3, 2022 Hi Guys, I've bough Pod Go and received it today, but it won't start at all. It is stuck on the black POD Icon. I have tried the following on 2 different computers. - Removed any installed Line 6 applications. - Installed the latest Pod Go Edit & Line 6 Updater - Tried updating the Firmware using Line 6 updater with online and Offline Installation Methods. - Pod Go is not detected on PC unless I manually Enter update mode. - Line 6 Updater detects the device as NXP-DFU and shows Unknown Version. - The Firmware Installation stays on 0 Percent then fail with error message "An Error has occurred. Please try again" - Tried 3 different USB cables that are confirmed to work with other devices. I have tried multiple workarounds on the forums and, but none worked with me. Do you have any suggestion that I can try? Quote Link to comment Share on other sites More sharing options...
silverhead Posted July 3, 2022 Share Posted July 3, 2022 On 7/3/2022 at 10:49 AM, mahany93 said: Hi Guys, I've bough Pod Go and received it today, but it won't start at all. .... Return it for refund/replacement. Quote Link to comment Share on other sites More sharing options...
mahany93 Posted July 6, 2022 Author Share Posted July 6, 2022 A replacement is on the way. Let's hope I get a better unit this time. Do you think it is possible for Line 6 QA department to be that bad and a unit comes out of the production without proper testing? Quote Link to comment Share on other sites More sharing options...
popzutoo Posted July 10, 2022 Share Posted July 10, 2022 After all the times I have bought new devices and found there to be no sound, It always turned out to be I was not paying attention the the instruction manuals and the fault was usually human error rather than equipment fail. My Line 6 Pod Go would not start as expected until I updated all the windows drivers an software downloads from the Line 6 Pod Go Support. Once I configured My win 11 laptop with all the necessary updates, the Pod Go was detected immediately and the Unit worked perfectly. I am really not sure this will help, But start over and read the instructions and installed or reinstall the drivers. Windows must have the latest updates even before installing Pod Go Edit 1.30 ( which has all the current patches and fixes ) POP Quote Link to comment Share on other sites More sharing options...
mahany93 Posted July 20, 2022 Author Share Posted July 20, 2022 Amazon sent me a replacement unit and it is working perfectly. It's time to enjoy the Pod Go :D Quote Link to comment Share on other sites More sharing options...
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