helix300 Posted December 14, 2022 Share Posted December 14, 2022 Do I need to reinstall it? and how to do that? thanks Quote Link to comment Share on other sites More sharing options...
datacommando Posted December 15, 2022 Share Posted December 15, 2022 On 12/14/2022 at 11:03 PM, helix300 said: Do I need to reinstall it? and how to do that? thanks Hi, Your post is really vague! Did you have Helix Native previously installed and fully functional on this “new Mac” and now the update to v3.51 fails to connect? More details regarding this whole set up is required to be able to really assist. Full spec on Mac and OS, what version of Helix Native etc. If you need to re-install, there is a whole set of step by step instructions of what to remove and where it lives on your Mac, posted in these threads - have a look. Hope this helps/makes sense. Quote Link to comment Share on other sites More sharing options...
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