Downloaded presets missing one half of stereo signal

[letterk]

Using Native on a Mac M1. When creating presets from scratch, if I add a dual delay it automatically is summing when sending to my Powercab. However, if I download a preset, one half is always missing. How do I get these to sum?

[datacommando]

On 1/25/2023 at 2:12 AM, letterk said:

Using Native on a Mac M1. When creating presets from scratch, if I add a dual delay it automatically is summing when sending to my Powercab. However, if I download a preset, one half is always missing. How do I get these to sum?

Hi,

 

Your comment is a little bit vague. 
 

You say that you are using your Powercab to monitor the output from your M1, but you don’t mention what model of Powercab you have. As you mention “summing” then that indicates you have a single speaker unit. Plus you didn’t mention what DAW you are using to output the audio from HX Native. Also how are you connecting to the Powercab - USB or external audio interface with XLR, 1/4” etc.

 

Note - To save me having to do lots of typing, I refer you to this:

 

Helix Native is a stereo plugin. For a full description of Block Order & Stereo Imaging refer to the Helix Native Pilot’s Guide 3.50 (Rev Q) page 43. To access the guide, click on the question mark icon in the lower left corner of the main window of Native’s GUI and select it from the pop up menu.

Also, downloaded presets may have been prepared for use as mono, or stereo, and possibly devised to be used with a particular hardware model - Helix Native can be configured for preset compatibility with other units - see page 14.

 

Hope this helps/makes sense.

[letterk]

Sorry for the lack of detail. Here's my Native signal chain.

 

Guitar -> 1/4" -> USB interface (Scarlett) -> USB cable -> Native in Garage Band on Mac M1 -> USB cable -> USB Interface -> 1/4" -> Powercab Plus 112