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Loud pop / crackle type noise when changing presets


uddude
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Hi am relatively new to Helix ( I have the HX Stomp XL) 

I am trying to get it setup and running well to replace a big board for fly dates. 

 

One problem I am having is that most ( not all of the time) when I change presets between songs when practicing ( I have not yet gigged with it) 

Is that it produces a loud thump/ chunk/ popping sound when changing presets - similar (but not quite as bad as) to pulling a cable in and out of a guitar with out muting first.  

 

What do I need to do to ensure that this "changing preset noise" does not get to the amp / mixer on a gig. 

 

Thanks 

 

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