moskastulo Posted October 2, 2023 Share Posted October 2, 2023 Hello everyone!!, today I turned on my helix and when I entered the helix edit on my PC when selecting my list, my presets did not appear, only the factory presets appeared, what did I do wrong? Did I press where I shouldn't? The good thing is that I was able to load my backup, any comments on that? greetings to all!! Quote Link to comment Share on other sites More sharing options...
silverhead Posted October 2, 2023 Share Posted October 2, 2023 Since the problem has been resolved it doesn’t really matter, but…. It appears that your Helix device had been reset to factory settings, wiping out any custom presets. This is a recommended procedure after a firmware update, for instance. Quote Link to comment Share on other sites More sharing options...
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