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Just Downloaded 2.0 and now have a black screen on my pc


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help just updated to 2.0 my PC now connects but i have a blank pc screen , i have done a factory reset and backed up as stated at start of procedure, ive uninstalled and reinstalled a couple of times but cannot get anything 

what am i doing wrong 

ive done updates in the past with no issues , same pc etc 

im stumped 


ive screenshot my pc screen below (not much to see im afraid)

Screenshot 2023-11-07 205826.jpg

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