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Tuner not working.


Kingbrit
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Anyone else have issues where their tuner doesn’t do anything? Even if my bass is plugged in direct to the HX One it does nothing. Doesn’t mute even though it’s set to mute. 
effects work as expected so the signal is going in ok just the tuner doesn’t. Makes no different which input I use.. 

factory reset didn’t fix it.. 

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Are you running in True Bypass mode, by any chance? One of the "known issues" in the current firmware is that the tuner doesn't work if you aren't in DSP mode. I'm not sure if that's a limitation of the pedal's architecture or something they plan to correct down the road...hopefully the latter! :)

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I am using the HX One in Insert mode, and all signal paths work just fine except for tuner.

I don't think I'll ever have a need to use that tuner, but I can confirm it isn't working for me either.

 

Also had an issue with Midi Thru not working, but that would be another issue. I swapped things around to make it the last in my chain until it gets fixed.

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