HD500X Edit Software will not download to iOS Sonora

[gpetersmusic]

I bought a new MacBook Pro with iOS Sonoma 14.1 and tried to download the edit software for my Line6 HD500X. When I tried to install the software, a message said that this software is not compatible with this computer. Do you have any advice for me?

 

Thanks!

Musicman

[pianoguyy]

I don't use Apple, so I haven't a clue. 

But... 

 

 

Did you download the correct version? 

 

Did you do it via Monkey, or have you tried the new Line 6 Central? 

[gpetersmusic]

I downloaded the latest version directly from the line6.com downloads page. I see on other forums that the software supposedly runs fine on Sonoma, but in my case it will not install. My guess is that those who said it will run fine already had it installed and running on a previous iOS, then upgraded the iOS and the edit software continued working.

[jakeman19]

On 1/9/2024 at 7:16 AM, gpetersmusic said:

I downloaded the latest version directly from the line6.com downloads page. I see on other forums that the software supposedly runs fine on Sonoma, but in my case it will not install. My guess is that those who said it will run fine already had it installed and running on a previous iOS, then upgraded the iOS and the edit software continued working.

It has to do with Security issues. Read the following. https://support.apple.com/en-ca/HT210999

It's been over a year for me, so had to jump through a few hoops to get it to work. 

 

Jd