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HX Stomp - HISS during USB-Connection


Detgyver
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Hi, 

I have a new HX Stomp. I connect it with both outputs to the Mixer. When I connect the HX Stomp also to my Laptop using the USB-Cable an unpleasant HISS noise is created.

I also own a Helix Floor wich does not create this noise when I connect it the same way.
Why is the HX Stomp doing his noise? 
Please Help!

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Plugging in the USB cable creates a path to the Laptops's ground via the USB shield. The hiss is the difference between the Laptop's ground and the mixer's ground.

 

A battle proven fix is using a ground isolator / hum eliminator like the Behringer HD400 / Pyle PHE300 between HX's outs and the mixer. DI Boxes with ground lift work, too.

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