Pviu Posted June 14, 2024 Share Posted June 14, 2024 Hi everyone! I have an issue with installing the PC program of Helix in my new iMAC. This MAC has the OS Sonoma. I downloaded the HX Edit, the updated, and this program ask you to download the firmware. This firmware version 3.71 does not open in my computer, and because of that, the installation cannot be completed. What items or firmware, or program do I have to install to be able to use Helix in my Mac? Thank you very much. Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted June 14, 2024 Share Posted June 14, 2024 Have a look here and tell us whether it worked: https://line6.com/support/topic/65019-helixhx-update-doesnt-work-look-here/#comment-444243 1 Quote Link to comment Share on other sites More sharing options...
datacommando Posted June 14, 2024 Share Posted June 14, 2024 On 6/14/2024 at 10:48 AM, Pviu said: This MAC has the OS Sonoma. Hi, You have encountered the Apple Gatekeeper, built into the Mac OS. To learn how to bypass this insane blocker go here: https://support.apple.com/en-gb/guide/mac-help/mh40616/mac It is mentioned in the link provided by @SaschaFranck in the post above, but it may not be immediately obvious. The rest of the offline installation routine will work as described in the rest of the linked post from Sascha. Hope this helps/makes sense. 2 Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted June 14, 2024 Share Posted June 14, 2024 On 6/14/2024 at 3:02 PM, datacommando said: You have encountered the Apple Gatekeeper, built into the Mac OS. Fwiw, I haven't been running into any issues when setting up my (pretty much brandnew) Macbook Air around 2 months ago. Yeah, I had to allow installation, but that was it. 1 Quote Link to comment Share on other sites More sharing options...
Pviu Posted June 15, 2024 Author Share Posted June 15, 2024 On 6/14/2024 at 2:41 PM, SaschaFranck said: Have a look here and tell us whether it worked: https://line6.com/support/topic/65019-helixhx-update-doesnt-work-look-here/#comment-444243 Hi Sascha, finally it worked!!! I thought it was impossible at this point hahahah Thank you very much!!!!!! Quote Link to comment Share on other sites More sharing options...
Pviu Posted June 15, 2024 Author Share Posted June 15, 2024 On 6/14/2024 at 3:02 PM, datacommando said: Hi, You have encountered the Apple Gatekeeper, built into the Mac OS. To learn how to bypass this insane blocker go here: https://support.apple.com/en-gb/guide/mac-help/mh40616/mac It is mentioned in the link provided by @SaschaFranck in the post above, but it may not be immediately obvious. The rest of the offline installation routine will work as described in the rest of the linked post from Sascha. Hope this helps/makes sense. this helped me a lot too!! thank you a lot too! have a good weekend!! 1 Quote Link to comment Share on other sites More sharing options...
SaschaFranck Posted June 15, 2024 Share Posted June 15, 2024 Glad you got it working. Cheers! Quote Link to comment Share on other sites More sharing options...
datacommando Posted June 15, 2024 Share Posted June 15, 2024 On 6/15/2024 at 4:42 PM, Pviu said: this helped me a lot too!! thank you a lot too! have a good weekend!! Happy to help - good to know you managed to get up and running with v3.71. Enjoy your new toys! Quote Link to comment Share on other sites More sharing options...
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