cbhefley Posted November 19 Share Posted November 19 I tried reinstalling the update and I reset the Helix floor and still got the same results please advise. Regards Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 19 Share Posted November 19 That indicates there is insufficient DSP remaining in the preset to load those amps. Try starting with a New Preset (empty). Are those amps still greyed out? 3 Quote Link to comment Share on other sites More sharing options...
cbhefley Posted Tuesday at 10:58 PM Author Share Posted Tuesday at 10:58 PM That was it thanks feeling kind of stupid now :) was into getting the update so I totally ignored the fact I was in an existing preset DUH Quote Link to comment Share on other sites More sharing options...
dave8456 Posted Wednesday at 02:24 PM Share Posted Wednesday at 02:24 PM hi there, downloaded the 3.8 firmware, restored to factory settings and restored from the back ups, all good. question: I only noticed now that I should have not restored the Factory 1 & 2 from the back ups. is there new stuff in the Factory 1 & 2 that I have missed out on ? should I do it all again, this time not restoring Factory 1 & 2 from the back ups ? Quote Link to comment Share on other sites More sharing options...
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