LarryPeter514 Posted November 20 Share Posted November 20 I see that the new 3.8 Helix update is not being recognized by HX Edit on Windows 7, and yes, it no longer lists Windows 7 as a supported OS. So before making any potentially brick-makng decisions I wanted to see if the forum members could provide some guidance. 1. Will HX Edit 3.8 run on Windows 7 if downloaded manually? I've seen other developers drop OS's from "supported" status even though the software would perform fine on older OS's. 2. If I need to move everything to a Windows 10 station, will the preset backups I've made on 7 be recognized on HX Edit 3.8 running on Windows 10? 3. What's the most efficient starting point if I move to Windows 10? Manually install HX Edit 3.71 (the firmware my devices are on now) and my backup files, or do I need to start with Line 6 Central? Please, no lectures about keeping a workstation on Windows 7 for so long. This computer has been the one used to install and test most of my gear updates for years, and it's the last Windows OS that reliably supports the many Firewire devices I still need from time to time. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
silverhead Posted November 20 Share Posted November 20 I suggest you open a support ticket to get these questions answered by Line 6 directly. Most users here won't have the ability, or perhaps the inclination, to do all the testing required to answer. And even if they do the answer might not be applicable to your specific PC environment. If you act on the recommendation of Line 6 support they will take responsibility for anything that might go wrong. If you act on the advice of a user here, however well intentioned, well, .... 1 Quote Link to comment Share on other sites More sharing options...
LarryPeter514 Posted November 20 Author Share Posted November 20 Thanks, silverhead. My logical brain was saying those words to me, while my emotional brain was shouting, "FINALLY AN UPDATE! MUST INSTALL AND ENJOY NOW!!" I just needed another vote on the logical side. Quote Link to comment Share on other sites More sharing options...
somebodyelse Posted November 21 Share Posted November 21 On 11/20/2024 at 8:00 PM, LarryPeter514 said: I see that the new 3.8 Helix update is not being recognized by HX Edit on Windows 7, and yes, it no longer lists Windows 7 as a supported OS. So before making any potentially brick-makng decisions I wanted to see if the forum members could provide some guidance. 1. Will HX Edit 3.8 run on Windows 7 if downloaded manually? I've seen other developers drop OS's from "supported" status even though the software would perform fine on older OS's. 2. If I need to move everything to a Windows 10 station, will the preset backups I've made on 7 be recognized on HX Edit 3.8 running on Windows 10? 3. What's the most efficient starting point if I move to Windows 10? Manually install HX Edit 3.71 (the firmware my devices are on now) and my backup files, or do I need to start with Line 6 Central? Please, no lectures about keeping a workstation on Windows 7 for so long. This computer has been the one used to install and test most of my gear updates for years, and it's the last Windows OS that reliably supports the many Firewire devices I still need from time to time. On 11/20/2024 at 8:00 PM, LarryPeter514 said: Thanks in advance. 1. Only one way to find out. Try it. If it doesn't work, reinstall your working version. 2. Yes. They're a file format that is specific to the Helix/HX system, not the computer's operating system. As long as you have aversion of HX Edit installed that is the same or newer than the version you used to create the files, they should work fine. 3. Hmm? If it were me I'd probably unregister the computer from Line 6 account, uninstall HX Edit, upgrade (not a clean install) to Windows 10. Register the computer again with Line 6. Reinstall HX Edit. Plug in the Helix and carry on with life. If you're going to a new computer, all the above, except copy the Line 6 folder in 'My Documents over to the new computer. I'm assuming you do the backups to the folder that HX Edit defaults to and haven't changed it yourself. NB: 'Just In Case', I'd copy the above folder to a USB stick, anyway. My gut feeling is that you could just do the Windows upgrade without the unregistering/uninstalling bits and all would be fine. Even if your computer goes up in flames, as long as you have a recent copy of the Line 6 folder that's in 'My Documents' on a (working) USB stick, your backups are safe. 1 Quote Link to comment Share on other sites More sharing options...
LarryPeter514 Posted November 21 Author Share Posted November 21 Thanks for the helpful info. I've decided to move to one of our Windows 10 computers and copy the My Documents/Line6 folder over. I need the Firewire stuff still running on the 7 system. 1 Quote Link to comment Share on other sites More sharing options...
somebodyelse Posted November 22 Share Posted November 22 On 11/21/2024 at 6:48 PM, LarryPeter514 said: Thanks for the helpful info. I've decided to move to one of our Windows 10 computers and copy the My Documents/Line6 folder over. I need the Firewire stuff still running on the 7 system. Groovy and you're welcome. 1 Quote Link to comment Share on other sites More sharing options...
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