Turned off during update, now I'm stuck.

[guitar_player7]

Hello everyone,

 

I turned off my PodGo during a firmware update and now I'm stuck on the red/black intro screen. Tried holding down the C and D buttons while powering on but my unit won't move past the "Will reset globals, IR, etc" message. Is there any way to recover?

 

Any help is appreciated.

Thank you.

[silverhead]

If these don’t help you should open a support ticket.

 

 

[guitar_player7]

Thank you for reply. I appreciate your help.

 

I tried both options but, unfortunately, I'm still stuck. I'll open a support ticket.

 

Thanks again.

[somebodyelse]

On 12/2/2024 at 4:43 PM, guitar_player7 said:

Hello everyone,

 

I turned off my PodGo during a firmware update and now I'm stuck on the red/black intro screen. Tried holding down the C and D buttons while powering on but my unit won't move past the "Will reset globals, IR, etc" message. Is there any way to recover?

 

Any help is appreciated.

Thank you.

This will fix it -

 

Download the latest versions of the POD Go firmware, Line 6 Updater and POD Go Edit.

Start your POD Go whilst holding down the 'Page Right' button. Don't worry about the grey screen. 

Make sure your computer is not running ANY background music streaming crap like Spotify. Make sure your USB cable is in good nick.

Plug the POD Go to your computer.

Start Line 6 Updater in Offline Mode'.

Select POD Go, select 'Update from file' and try re-installing the v2.0 firmware that you downloaded.

 

If it fails to install, download any previous firmware version and repeat the above.

When that installs successfully, close the updater, Switch off the POD Go and do the 'Factory reset' startup procedure.

Plug the POD Go in, start up POD Go Edit - NOT the Line 6 Updater.

FOLLOW THE INSTRUCTIONS.

The update will take about half an hour.