kevin11007 Posted March 26 Share Posted March 26 Hi , Need help, Helix won't connect to HX edit, swapped USB leads into rear port on pc, all latest drivers and software installed, USB port not broken. Tried on laptop also, still won't connect. Quote Link to comment Share on other sites More sharing options...
silverhead Posted March 26 Share Posted March 26 What computer and OS are you using? Quote Link to comment Share on other sites More sharing options...
kevin11007 Posted March 31 Author Share Posted March 31 On 3/26/2025 at 11:37 AM, silverhead said: What computer and OS are you using? Hi its a windows 10 laptop. i have latest driver and hx installed.Thanks Quote Link to comment Share on other sites More sharing options...
ltwhite Posted April 1 Share Posted April 1 I have had issues with USB devices and cables in the past believe it or not. I can't remember which USB 2.0 B cable I have but I know for a fact it did not play well with the Helix and then I found the one it came with and have never had any issues. I would try a different USB cable unless you're already using the one L6 provided. Quote Link to comment Share on other sites More sharing options...
kevin11007 Posted April 9 Author Share Posted April 9 Hi , i have tried several usb cables, still no connection. Quote Link to comment Share on other sites More sharing options...
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