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USB 7 / 8 does not feed any signal to my DAW


Dufrense
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Greetings!

 

I have an issue with my Helix Stadium XL. I use it to record into Fender Studio Pro 8 (also tried this in Bandlab). I create a audiotrack in Studio Pro 8 and set it up to use USB 7 as input, but there is no signal at all. Using USB 1/2 works just fine, but switching to 7 or 8 there is absolutely no input to the track. On the Helix I have checked the settings and USB 7 is setup for re-amping for instrument 1 (also checked my patch and instrument 1 is the input to the patch) and USB 8 is setup for mic. This should work, but there is absolutly no signal. Patch output is Matrix 1/4, XLR and Phones. As already mentioned I tried this in Bandlab as well with no luck.

 

I used this feature frequently on my old Helix Floor with zero issues.

 

Any tips on this issue? I Googled it, but it does not seem to be a widespread issue.

 

Any help most appriciated!

 

Best Regards

 

/Dufrense

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This is a known bug that I encountered using Sonar (post Bandlab - free version) and reported. It also affects USB 3/4 and 5/6. It will be fixed in a future update.
 

There is a workaround. As long as USB 1/2 is armed for recording on one track all other USB channels are available for selection on other tracks.

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