spearfishing Posted March 14 Share Posted March 14 I have a Helix Stadium Floor, not the XL version. When I use the Tap Tempo footswitch, the snapshot names appear on the screen. Helix restarts. I even made a video, but I don't know where to send it. I'm having trouble because after spending €1,848, I'm afraid to use Helix live. I also wrote in a previous post that when the WHA is turned on by a footswitch, the expression pedal then controls it. But if you set the setting to turn it on with pedal movement, it doesn't work. Quote Link to comment Share on other sites More sharing options...
t-ario Posted March 16 Share Posted March 16 On 3/15/2026 at 12:34 AM, spearfishing said: When I use the Tap Tempo footswitch, the snapshot names appear on the screen This is an officially known issue and is supposed to be fixed with a new firmware update. Support recommends: Install firmware version 1.2.1. If you already have it installed, a factory reset might help. After the factory reset, the problem only occurred sporadically for me. We have to wait for a new firmware update. Quote Link to comment Share on other sites More sharing options...
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