Please ensure Javascript is enabled for purposes of website accessibility Jump to content

Firmware/Software update error -103 possible "fix"


jpdennis
 Share

Recommended Posts

I have been looking for a Line 6 error matrix to see if there is some verbal reference to several errors this forum has reported.  For the -103 I found an interesting "fix" in the following link

 

 

This talks about a CDN (Content Distribution Network) issue for areas outside of the US.  As with checking your time zone it may be of value so here is the nuts and bolts of the above link.

 

*********************** begin quote *****************************************

EDIT (SOLVED):

A huge thanks to u/guigh for the tip! It was indeed a regional/CDN issue here in Brazil.

Here is the exact fix that worked for me:

  • I installed a VPN on my PC and connected to a server in the USA.

  • I connected the Helix Stadium XL via USB-C (direct port, no hubs).

  • Ran the update through the Line 6 Central app.

The VPN bypassed the connection errors (Response -4 and -103), and the update went through perfectly. If you're outside the US and hitting these errors on launch day, try a VPN!

*********************** end quote *******************************************

 

While it may not be the answer for others I do hope this helps someone in this forum.  I believe the "no hubs" is extremely important as well.

 

As a side note, I have used and am still using a VPN for other reasons and never checked the locale.

 

jpd

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...