Custom Tone page downloads not working for Helix.

[Schvoontz]

Hiya!

 

I go to the CustomTone page (logged in, of course), and every time I try to get a tone, I get sent to an error page.

 

Here's the URL: https://line6.com/customtone/tone/deliver/1722727/

 

I've also attached an image of the error page.

 

Is anyone else having this issue?

 

I've already cleared my browser's cache, and I have closed/reopened the browser. I have also restarted my computer. Same issue persists.

 

Whaddya think?

 

Thanks,

 

Schvoontz

[silverhead]

This could be a temporary issue with the Line 6 server. Is it still happening? If so, try doing the search again from scratch. If still happening I suggest you open a support ticket.

[vansjlo]

j'ai le même problème pas facile d'avoir un ticket