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Custom Tone page downloads not working for Helix.


Schvoontz
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Hiya!

 

I go to the CustomTone page (logged in, of course), and every time I try to get a tone, I get sent to an error page.

 

Here's the URL: https://line6.com/customtone/tone/deliver/1722727/

 

I've also attached an image of the error page.

 

Is anyone else having this issue?

 

I've already cleared my browser's cache, and I have closed/reopened the browser. I have also restarted my computer. Same issue persists.

 

Whaddya think?

 

Thanks,

 

Schvoontz

404ERROR_IMG.jpeg

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This could be a temporary issue with the Line 6 server. Is it still happening? If so, try doing the search again from scratch. If still happening I suggest you open a support ticket.

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  • 3 weeks later...

Everything appears to be working. Now, anyway.

 

The lack of feedback from anyone (and I mean anyone) over at Line 6 on this thread was disheartening.

 

The entire CustomTone Marketplace was bricked for days, and nobody from the company took the time to respond. Not even a "Thanks for the heads-up", lol...

 

And I didn't need to open a support ticket. I didn't have a problem. Line 6 did.

 

I am soooooo completely weirded out by how unfocused everyone in the world is now.

 

Sweet Christ on a sled.

 

And relax, snowflakes, I'm an Atheist.

 

Dammit, there I go, getting all infocused agin... Imma go nukuler!

 

;-)

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